Benefits of Working with Local Owner Operators
It’s hard to beat dealing directly with experts who own and operate a business. Client accountability is never stronger! Why should you choose a locally-owned and run company like EQM Industrial to design / manufacture / install your conveyor systems vs an overseas company?
1. Reduced Risk of Supply Chain Disruptions
No delays due to international trade issues, customs or geopolitical conflicts. More reliable access to spare parts and materials.
2. Better Communication & Support
Faster response times for inquiries, troubleshooting and support without the middleman.
3. Faster Delivery & Installation
Shorter lead times for manufacturing, delivery and installation.
4. Easier Customisation & Flexibility
Direct collaboration with engineers for tailored solutions. Easier modifications and last-minute adjustments.
5. On-Site Support & Maintenance
Owner technicians available for faster on-site emergency repairs and routine maintenance. No long wait times for spare parts or service visits.
6. Higher Quality Control
You can visit the manufacturer, inspect materials and verify quality firsthand, instead of relying on remote assurances.
7. Cost Savings on Logistics
No expensive international shipping costs. Avoid import duties, tariffs, and currency exchange fluctuations.
8. Compliance with Local Standards
Systems designed to meet local safety and regulatory requirements. No risk of non-compliant equipment leading to legal or operational issues.
9. Stronger Accountability & Warranty Support
Easier to enforce warranties and service agreements with the business owner. They have their reputation to maintain!
10. Supporting the Local Economy
Keeps jobs and revenue within the country. Strengthens the local supply chain and industrial sector.
11. Long-Term Partnership
Local companies value long-term relationships and their reputation in the community, leading to better customer service. Easier to scale and expand operations with consistent, reliable service.
In other words, it’s just more practical to deal with locals who own and operate the business!
